Calculating Your Bill
Utility bills are calculated based upon actual water usage, as recorded by your water meter. In addition to water used, utility bills also show fees charged for sewer usage, and maintenance of the infrastructure of the Town - water and sewer lines, sidewalks and street lights. These infrastructure fees are referred to as "base rates."
Utility Billing Cycle
Utility bills are issued on or before the 1st Tuesday of each month. Utility bills are due on the 3rd Tuesday of each month. Accounts that remain unpaid are disconnected on the 4th Tuesday of each month. View a Calendar of Important Utility Billing Dates to plan your monthly payments.
Disconnection and Reconnection
Disconnected accounts are also assessed a late fee, and reconnection charge. To avoid these additional charges please pay your bills on time. Budget billing, auto-pay and online payment options are available. To avoid disconnection of services, you may submit a Utility Billing Appeal Request Form. You may also contact Town Hall for assistance.
New residents can set up utility accounts at Town Hall. To set up a new account, bring your ID and Warranty Deed that you received at closing when you purchased your home, or renters bring a Lease or Rental Contract. You will also complete a Utility Request Form (PDF) so the Town may contact you in the case of an emergency.
If you are moving, contact Town Hall to request a Final Meter Reading (PDF). The Utility Billing Clerk will calculate your actual usage for the time you lived in the residence. If you're selling you home, make sure to remind your title company to request a final reading. They will collect your final bill at closing, usually deducting it from your escrow account.
Where Your Water Comes From
In Platteville, drinking water is supplied by the Central Weld County Water District. You can view results of supply source testing at CWCWD. In addition to testing at the source, lead and copper levels in drinking water is tested locally. The results of those tests are published annually in the Platteville Consumer Confidence Report.
Residents can also include trash collection in their monthly utility bill. Trash collection is provided by B & C Refuse, who can be contacted at 970-785-2908. Trash collection is optional and combined billing is offered as a convenience to our residents.
For a listing of fees included on monthly Utility Bills, see the Residential Utility Service Pricing Information Form.
Those residents who have summer swimming pools should obtain a Swimming Pool Permit at Town Hall prior to filling pools for the season.